Frequently Asked Questions

  1. What is online therapy, and how does it work?
    Online therapy is a secure video-based session where we meet from wherever you have privacy and a stable internet connection. It works much like in-person therapy, but with fewer logistics and more flexibility. You'll need a laptop, a quiet space, and a willingness to talk honestly.

  1. What can I expect during my first session?
    We’ll go over what’s bringing you in and gather a focused picture of your history and current concerns. I’ll ask questions, clarify your goals, and explain how I work. If something doesn’t get covered right away, we’ll circle back in future sessions.

  1. What technology do I need for online therapy?
    You’ll need a stable internet connection, a web browser, and a laptop or tablet. Wired earbuds or a headset are best for clear audio. Find a private space where you won’t be interrupted.
  2. Is online therapy secure and confidential?
    Yes. I use HIPAA-compliant platforms—primarily Psychology Today’s Sessions, with VSee and Google Meet as backups. Your privacy is protected at every step.

  1. Does insurance cover online therapy?
    Yes—most commercial insurance plans cover online therapy the same as in-person sessions. You may owe a copay, deductible, or coinsurance. I’m in-network with most PPO plans from:
    • Aetna
    • Anthem | Elevance
    • Blue Cross / Blue Shield
    • Capital Blue Cross
    • Geisinger
    • Highmark
    • Humana
    • Optum
    • UnitedHealthcare UHC | UBH
  2. How much does therapy cost if I pay out of pocket?
    My current private pay rate is $175 per session. Rates may increase by 10% annually.
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